Thank you for being a valued customer and Plumber Rewards member.
Kindly note, your Mastercard® will not be impacted when the program ends. Any available funds on your card will still be valid through the expiration date on your card. If you have any questions regarding your Plumber Rewards Reloadable Mastercard®, please contact 888-265-8228 for assistance.
For all other inquiries please contact firstname.lastname@example.org.
Wishing you the best,
Your Plumber Rewards Team
The Comdata card is issued by Regions Bank, pursuant to a license from Mastercard International Incorporated. Comdata is a registered trademark of Comdata Network, Inc. Mastercard® is a registered trademark of Mastercard International Incorporated.
LIXIL Americas · One Centennial Avenue · Piscataway, NJ 08854 · USA
The Plumber Rewards Program (the "Program") is a loyalty program sponsored by LIXIL Water Technology Americas (LWTA) and offered to Plumbing Contractors as a benefit for purchasing eligible American Standard, DXV and GROHE products through a participating Wholesale Distributor Customers. Members can earn reward dollars for purchases that are automatically deposited onto their Plumber Rewards Reloadable MasterCard®. Participants must submit the required documentation (proof of purchase) to have their cards credited with the appropriate reward dollars for the specific products purchased.
The program is open to legal residents of the 50 United States, the District of Columbia and Puerto Rico who are 18 years and older at the time of enrollment. Void where prohibited by law. Employees of LWTA, parents, subsidiaries, affiliates, agents and any agencies or other companies involved in the development or execution of the Program or production or distribution of Program materials as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible.
Program members must register and create a profile on the Plumber Rewards website to participate in the program. Participation in the Program constitutes the participant's full and unconditional agreement to these Terms and Conditions.
LWTA reserves the right to disqualify any member from participating in the program (and to invalidate all gift cards) if, in its sole discretion, LWTA determines that the member has abused, received, or redeemed gift cards through fraud, theft, or otherwise illegally, or has otherwise violated these Plumber Rewards Terms and Conditions. These rights are in addition to any other legal or equitable remedy, which may be available to us under applicable law.
Earn reward dollars by purchasing applicable American Standard, DXV and GROHE products through a participating Wholesale Distributor Customer, and entering purchases during the collection period. Go to https://MyPlumberRewards.com and follow the links and instructions to either register or enter your unique User Id and Password (if you already have registered). After registering and logging in, click on the "My Purchases" button and follow the instructions. Members will earn reward dollars for each applicable purchase during the Collection Period.
LWTA reserves the right to change the reward dollars awarded for purchases at any time during the Program. At various times during the Program, LWTA will declare "Promotional" periods. Members who purchase products and enter claims during the Promotional period will additional reward dollars set forth on the Plumber Rewards Program Website. The Website will indicate whether there is an active Promotional period in effect.
Sales can only be entered 1 time.
Members may not combine or transfer reward dollars with other Member's Accounts. Members may not combine reward dollars obtained by others for deposit into a single Member's Account, nor transfer, sell, or otherwise dispose of reward dollars in any manner in violation or attempted subversion of these Terms and Conditions. Any attempt to combine or transfer reward dollars will result in disqualification from the Program and forfeiture of all reward dollars in any Member's Account. LWTA reserves the right to take any other or additional action it deems appropriate in its sole discretion in the event that the LWTA believes (in its sole discretion) that a Member (or Members) have violated this provision.
LWTA reserves the right to change, add or remove the methods by which members can earn and collect reward dollars.
Once a member files a claim, the validation of the claim and potential reward dollars earned will be subject to verification by a team of auditors whose decisions on the outcome are in its sole discretion and are final and binding. Reward dollars will not be awarded until after the verification process is complete. Claims are void if (a) not obtained in accordance with these Terms and Conditions and through legitimate channels or (b) any part deemed to be found is counterfeit, altered, defective, tampered with or irregular in anyway. The corresponding reward dollars will appear on the member's Plumber Rewards Reloadable MasterCard within 10-15 business days after completion of the validation process. However, LWTA reserves the right in its sole discretion to award reward dollars later than 15 business days if additional time is needed for any reason.
Plumber Rewards Reloadable MasterCards will be shipped via First Class Mail within six (6) weeks of the member registration date to the company address on the member profile. Plumber Rewards Reloadable MasterCards may not be resold under any circumstance, are not redeemable for cash, and are void if sold for cash or other consideration. If you do not receive your MasterCard within six (6) weeks, please contact customer service immediately. MasterCards are considered void if altered or reproduced. For additional information regarding your card please click here or call 1-888-265-8228.
Customer Service support for the Plumber Rewards Program is available. This service includes call and e-mail support. Customers can contact Customer Service at 855-295-8849 on Monday through Friday from 8 a.m. EST until 5 p.m. EST.
LWTA may, from time to time and in its sole discretion, change or limit any aspect of the Program; amend the rules, restrictions, benefits or features, in whole or in part; modify, delete or terminate any or all of the Program including participating partners, gift card(s), adjust reward levels, benefits, or special offers, at any time. LWTA may in its sole discretion terminate or modify, without liability or notice, all or any part of the Plumber Rewards Program, at any time. LWTA may suspend without notice should events beyond LWTA'S control occur, including but not limited to computer equipment or electronic data transmission failure, strikes, civil disturbances, acts of nature or war.
Any attempt to deliberately damage the program website or undermine the legitimate operation of the Program is a violation of criminal and civil laws. LWTA reserves the right to seek damages for any such attempt to the fullest extent permitted by law.
LWTA is not affiliated with any merchants listed below. The merchants are all independent service providers. No merchants listed above or in any marketing materials are sponsors or co-sponsors of the Program.
Participating merchants are subject to availability. Participating merchants on the Plumber Rewards Program website are subject to their own legal Terms and Conditions. Please visit each merchant's website for their Terms and Conditions.
All content (and the compilation thereof) included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is and will remain our property or that of our content suppliers and is protected by United States and international copyright laws. Except as otherwise provided herein, all graphics, logos, page headers, button icons, scripts, and service names on the site are and will remain our trademarks or service marks. All other trademarks not owned by us that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. You will not have, acquire or assert any rights in our Services, web site, components or proprietary rights and will not, without our prior written consent, copy, reproduce or distribute in any manner any of the content, data or information available through our web site or Services. You will not remove or modify any copyright, trademarks, service marks, confidentiality or other proprietary notice or marking appearing on any materials relating to the Services or web site.
If you use this site or Services, then you are responsible for maintaining the confidentiality or security of your account and password and for restricting access to your computer, and you agree to accept full responsibility for all activities that occur under your account or password. You also agree to immediately notify us of any unauthorized use thereof. Product retailers and/or manufacturers may also provide additional terms and conditions associated with your product selection that may or may not be displayed through this site. We reserve the right at all times for any reason to modify or refuse your use of Services and/or content, including, but not limited to, the ability to terminate your account or program, remove, change or edit content or products offered, and/or cancel your orders at our sole discretion.
We attempt to provide all Services to be as accurate as possible in describing the products offered through this site. However, we cannot and do not warrant that product descriptions or other content of this site or the Services are accurate, complete, reliable, current, or error-free. You acknowledge that interruptions and loss of Services may occur as a result of maintenance or repairs to our Services or web site, unexpected outages or interruptions or an act or omission by you or any third party. We will not incur any liability as a result of any such interruption or loss.
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WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), RELATED SYSTEMS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE WILL BE UNINTERRUPTED, TIMELY OR FREE FROM ERRORS, INACCURACIES, VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR SUPPLIERS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS AND SHAREHOLDERS ARE NOT AND WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), RELATED SYSTEMS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
You will indemnify, defend (at our election) and hereby release us, our directors, our officers, our employees, our suppliers and our agents from all losses, damages, penalties, costs and expenses (including, but not limited to, legal fees) caused by, arising from or relating to information or content provided by you or your use of or participation in our Services or web site or your breach of these terms and conditions.
For details on terms and conditions for your reloadable MasterCard, please refer to the back of your card or click here.